Welcome to my course blog!
It is normally strange for me to describe myself but in this instance, I will do my best.
I am Njoki from Nairobi, Kenya, born and raised. I like cartoons, puns, food, and time travel stories. Currently, I work with both internal and external customers, providing technical services. This is within the healthcare industry.
For the next 5 months or so, I will be studying customer experience and I am pretty excited about the course. I am hoping to get insights that will be useful and that can be implemented in the work that I do.
I am also hoping to expand my network, learn and provide my expertise to my fellow classmates.